{"id":22343,"date":"2012-06-05T09:50:56","date_gmt":"2012-06-05T13:50:56","guid":{"rendered":"http:\/\/www.bahamasb2b.com\/news\/?p=22343"},"modified":"2012-06-05T09:53:42","modified_gmt":"2012-06-05T13:53:42","slug":"too-little-too-late","status":"publish","type":"post","link":"https:\/\/www.bahamasb2b.com\/news\/2012\/06\/too-little-too-late","title":{"rendered":"Too Little, Too Late"},"content":{"rendered":"<figure id=\"attachment_348\" aria-describedby=\"caption-attachment-348\" style=\"width: 200px\" class=\"wp-caption alignleft\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-348\" title=\"btc\" src=\"https:\/\/www.bahamasb2b.com\/news\/wp-content\/uploads\/2010\/08\/btc.gif\" alt=\"\" width=\"200\" height=\"129\" \/><figcaption id=\"caption-attachment-348\" class=\"wp-caption-text\">Bahamas Telecommunications Company<\/figcaption><\/figure>\n<p>Bahamas Telecommunications apologised to customers who experienced dropped or failed calls in New Providence and Andros, explaining that the issue was related to its 2G network.<\/p>\n<p>BTC senior manager of public relations Jerome Sawyer said, \u201cAs soon as our teams became aware of the problem they launched a full scale investigation and determined that the problem was occurring in small pockets. Our teams are fully engaged in resolving this particular issue.&#8221;<\/p>\n<p>Over the weekend, BTC completed the first of a three-phase upgrade to replace the five-year old system to a new Ericson platform, part of a $42 million capital investment in wireless services.<\/p>\n<p>The upgrades include the installation of a new 2G network, a new SMS platform and changes to the prepaid billing system, said Marlon Johnson, vice president of Brand and Communications.<\/p>\n<p>As a result, nearly 300,000 customers will likely experience dropped calls, delayed texting, call failures, issues accessing voicemail, using data services, including WhatsApp, BlackBerry Messenger and the internet, nationwide, according to Johnson.<\/p>\n<p>The <a href=\"https:\/\/www.bahamasb2b.com\/news\/2012\/05\/btc-warns-of-coming-cell-phone-service-disruptions-22010.html\" target=\"_self\">disruption<\/a> will start in June and last for at least six weeks, he said.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>BTC apologised for dropped and failed calls which were related to its 2G network. The company is undergoing major upgrades to its system and anticipates further service disruptions to come.<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"facebook_10223285771444175_51037792744":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[3],"tags":[36,43],"class_list":["post-22343","post","type-post","status-publish","format-standard","hentry","category-business","tag-btc","tag-telecommunications"],"_links":{"self":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/22343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/comments?post=22343"}],"version-history":[{"count":0,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/22343\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/media?parent=22343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/categories?post=22343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/tags?post=22343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}