{"id":242593,"date":"2006-06-23T11:33:23","date_gmt":"2006-06-23T15:33:23","guid":{"rendered":"https:\/\/www.bahamasb2b.com\/news\/2006\/06\/straw-vendors-warned-to-stop-cheating-customers"},"modified":"2006-06-23T11:33:23","modified_gmt":"2006-06-23T15:33:23","slug":"straw-vendors-warned-to-stop-cheating-customers","status":"publish","type":"post","link":"https:\/\/www.bahamasb2b.com\/news\/2006\/06\/straw-vendors-warned-to-stop-cheating-customers","title":{"rendered":"Straw Vendors Warned To Stop Cheating Customers"},"content":{"rendered":"<p>Bruce Baker, an artist and columnist of Craft Report Magazine, said that he encountered a straw market vendor on Bay Street who insisted a product made in Indonesia was native to the Bahamas.<\/p>\n<p>&#8220;Everyone has a &#8216;BS&#8217; meter. Many of the questions people ask they already know the answer to &#8211; they&#8217;re just testing you. &#8216;Will it tarnish, will it shrink, will it fade?&#8217; Don&#8217;t lie, figure out how to solve the objection,&#8221; said Mr Baker.<\/p>\n<p>Mr Baker was speaking at a two-day event organised by the Authentically Bahamian Department of the Ministry of Tourism, to train arts and crafts vendors in the sale and marketing of their products.<br \/>\nRowena Rolle, general manager of the department, invited Mr Baker to bring his workshop to Nassau to educate vendors about cutting-edge booth design, sales and marketing strategies.<\/p>\n<p>&#8220;At so many of our tradeshows, including our annual Christmas show, the booths were cluttered and not pleasing in appearance, so we felt we needed a more professional way for artisans to display their items&#8221; said Ms Rolle.<\/p>\n<p>Mr Baker, who has given more than 700 presentations throughout the United States and Canada, said that participants were &#8220;very responsive&#8221; to his message.<\/p>\n<p>In the workshop Mr Baker stressed that selling is a &#8220;yes&#8221; business and identified some major &#8220;no-nos&#8221;.<\/p>\n<p>He explained that a cluttered booth is one of the main flaws he noticed while scouting the &#8220;raw market&#8221;.<\/p>\n<p>&#8220;So many of the peopie here are conditioned by North Americans focusing on the price but it isn&#8217;t about the price, its about the benefit that object will bring to the customer,&#8221; said Mr Baker.<\/p>\n<p>He said if you deal on price alone, then it will never be about the love and beauty that artists put into their work.<\/p>\n<p>Mr Baker gave the vendors tips about product presentation, body language, proper sales speech, differences between dealing with men and women, and even how to relate to introverted customers.<\/p>\n<p>He suggested using. a catch phrase, making one&#8217;s booth a &#8220;happy place&#8221;, not using too much technical jargon and maintaining a &#8220;successful&#8221; appearance.<\/p>\n<p>Three growing tremds in North America that he said should influence the product lines of Bahamian artisans are gardening, gifts for pets, and diving.<\/p>\n<p><b>Tips<\/b><\/p>\n<p>Mr Baker pointed out that while touring the straw market, he saw no merchandise for visitors to put in their gardens or to buy for their pets.<\/p>\n<p>He said that divers have disposable income and often like to collect replicas of new things they sited on dive trips.<\/p>\n<p>Around 40 vendors, including some from Family Islands, attended the workshop and found the information invaluable.<\/p>\n<p>&#8220;Much of what Bruce had to say was hands-on with the arts and crafts &#8211; things about your opening, your closing and dealing with the customer to make the sale,&#8221; said Debbie Strachan, a straw handbag weaver and owner of Depre Collections.<\/p>\n<p>&#8220;The reason I am attending this seminar is to get a better idea of how to present my product to the local market and also get a feel for how to&#8217; interact with my customers,&#8221; said Terou Bannister of Sea Gems Sea Salt. Sharon Ferguson of Rose of Sharon Soaps actually enclosed her carport to make a place to create her soaps; lotions and other lusciouslv scented potions. She is active in all of the Ministry of Tourism&#8217;s trade shows and also sells at Radisson on Wednesday and Friday evenings.<\/p>\n<p>She found the seminar very useful for her business: &#8220;This seminar today has really opened my eyes to using my booth to its maximurn potential &#8212; how to have it organised so that it will attract customers and increase sales and productivity.&#8221;<\/p>\n<p>Rowena Rolle was happy with the turn-out at the workshop and the enthusiasm of the participants.<br \/>\n&#8220;I think they learned a lot,&#8221; she said. &#8220;They opened up to many new ideas &#8211; it&#8217;s taking them to another level, to a professional level, a global level and I think that is what we really need.&#8221;<\/p>\n<p><small>Source: The Tribune<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Straw market vendors were warned to be honest in their selling practices by an American magazine writer &#8211; who claimed one of them tried to pull the wool over his eyes.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"facebook_10223285771444175_51037792744":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[],"tags":[],"class_list":["post-242593","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/242593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/comments?post=242593"}],"version-history":[{"count":0,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/242593\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/media?parent=242593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/categories?post=242593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/tags?post=242593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}