Cable Bahamas customers are complaining about what one referred to as the company’s “inadequate digital cable services”.<\/p>\n
Speaking to The Tribune yesterday, one person said she is “sick and tired” of the problems she is experiencing with the new Cable Bahamas digital package.<\/p>\n
“When they announced this service, they made it sound so great, but its not worth half the money I am paying,” she said.<\/p>\n
Announcing in July 2005 that that digital cable would be launched that August in Eleuthera, and in October in Grand Bahama Abaco and New Providence with a line-up of 275 channels, the company stated that “all of our digital” cable packages have been redesigned for maximum value and choice.”<\/p>\n
However, according to several customers, this is not the case.<\/p>\n
“Some channels get so pixellated you give up on watching whatever show or movie you were watching,” said one.<\/p>\n
“Often the sound and pictures are completely out of sync and I have to turn the box off for about 10 minutes and then turn it back on to get it in sync.<\/p>\n
“Also, there are many times channels are just not available – there’s just a blue screen that says try again later.”<\/p>\n
“I want answers,” said another customer. “I want them to explain why the service is so bad.”<\/p>\n
According to a 2005 press release, director of marketing and pay-per-view for Cable Bahamas David Burrows stated that “Oceans Digital TV will revolutionise cable television and entertainment in the Bahamas.”<\/p>\n
“Oceans Digital TV means hundreds of channels – many never before seen on cable TV in the Bahamas,” he said. “It means new choices. It means a new standard in quality.<\/p>\n
“Oceans Digital TV means choices: It means new opportunities for Bahamians through (access to) our own radio stations (in the Bahamas), and through Cable 12 – the community channel.”<\/p>\n
When contacted, Cable Bahamas officials said they could not comment.<\/p>\n
They requested a written list of questions, which was provided, but have not yet replied to them.<\/p>\n
By KARAN MINNIS Tribune Staff Reporter<\/small><\/p>\n","protected":false},"excerpt":{"rendered":"
Digital TV is great, unless you are receiving a stolen signal that is so pixelated you can’t watch it.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"facebook_10223285771444175_51037792744":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[],"tags":[],"class_list":["post-242808","post","type-post","status-publish","format-standard","hentry"],"_links":{"self":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/242808","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/comments?post=242808"}],"version-history":[{"count":0,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/242808\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/media?parent=242808"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/categories?post=242808"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/tags?post=242808"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}