{"id":4333,"date":"2010-11-19T08:35:25","date_gmt":"2010-11-19T13:35:25","guid":{"rendered":"http:\/\/www.bahamasb2b.com\/news\/?p=4333"},"modified":"2010-11-19T08:35:25","modified_gmt":"2010-11-19T13:35:25","slug":"cable-bahamas-service-criticised","status":"publish","type":"post","link":"https:\/\/www.bahamasb2b.com\/news\/2010\/11\/cable-bahamas-service-criticised","title":{"rendered":"Cable Bahamas Service Criticised"},"content":{"rendered":"

On Monday November 15th, Mr. Davis had a letter published in The Tribune expressing his disgust with Cable Bahamas and their digital platform.\u00a0 Please see Mr. Davis’ letter here.<\/a><\/p>\n

Well Mr. Davis is not alone.\u00a0 I came home last night (November 15th) to discover that I had no Cable TV.\u00a0 I have been waiting, not with any excitement, for months to hear from Cable Bahamas that my area was switching over to digital.\u00a0 I am sure everybody has experienced the Director of Marketing cutting in to\u00a0regular TV feeds (this is\u00a0a whole other matter) with his grand announcement that Digital is coming to an area near you.\u00a0 Well he surely didn’t let me know that my notice would arrive with the complete shut off of my signal.\u00a0\u00a0I had\u00a0not received a phone call or email, giving\u00a0any prior warning.\u00a0\u00a0And if Cable Bahamas thinks that I am going to sit around and wait for a recorded voice to call, they could think again.<\/p>\n

Now\u00a0what I’m I to do?\u00a0\u00a0Well I did\u00a0log\u00a0a complaint\u00a0yesterday evening (November 15th) on the Cable Bahamas\u00a0website, letting them\u00a0know I had no signal and providing my email address, which surely they have on file.\u00a0 Well today (November 16th), 24 hours later, I have not received any response or telephone call and still no\u00a0TV.\u00a0 I guess it will be resolved on their time.<\/p>\n

However, I came into this world without a TV and I will leave this world without one.\u00a0 I surely won’t sit around and cry over Cable’s poor\u00a0customer service.\u00a0 And at this point, I don’t have the\u00a0energy to fight over having a digital box installed.\u00a0\u00a0By the time they do get around to me,\u00a0they will give me a 5 hour span on when a technician will come by.\u00a0 So I will have to sit around and wait\u00a0five hours to receive a service that I am paying for at this very moment.\u00a0\u00a0But be assured, as of November 15th\u00a0I will not be paying for my TV service, until such time as Cable Bahamas can find me and find it convenient for me to have a box installed.<\/p>\n

Hope you have had or will have better service when you “Dive into Digital.”<\/p>\n

By: Jerome Pinder
\nSource: WeblogBahamas<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

It is bad enough that Cable Bahamas is forcing everyone to buy digital set top boxes, but the way they are doing it is angering many of their customers.<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"facebook_10223285771444175_51037792744":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","footnotes":""},"categories":[3],"tags":[69,56],"class_list":["post-4333","post","type-post","status-publish","format-standard","hentry","category-business","tag-internet","tag-television"],"_links":{"self":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/4333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/comments?post=4333"}],"version-history":[{"count":0,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/posts\/4333\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/media?parent=4333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/categories?post=4333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bahamasb2b.com\/news\/wp-json\/wp\/v2\/tags?post=4333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}