Rusty water with a very pungent odor has been “the order of the day” for a frustrated Winton Meadows family for more than a year.
Despite several complaints to the Water and Sewerage Corporation, the family of six, including two young children, say they continue to struggle to complete common household chores and maintain hygiene on a daily basis.
Saddened that their plight has “rested on deaf ears at the Water and Sewerage Corporation” the family came to The Tribune offices yesteday, carrying a five gallon bottle containing dark brown water, which they say proves that the problem does exist.
The family claims that they were informed by the corporation that filters were installed in the water lines, but they say it appears that the department overlooked the line to their home.
The residents say that although the water may clear up for a week or so it always returns to the rusty state.
Last month, the family noticed that in addition to the discolouration, the water became increasingly pungent, “almost to the point that you cannot bear to wash your body or brush your teeth. I mean the scent is terrible,” said the family member.
The family also contends that their clothes are being ruined by the rusty water.
The residnets say the inconvenience of not having clean water is even more vexing because they are paying such high water bills “for a very poor quality service”.
Source: Danielle Stubbs, The Tribune
