A mother and her two daughters, aged nine and four, along with a family friend also aged nine, arrived home after the school run around 3:45pm on Friday when they were confronted by a man wielding a gun.
The family is angry that it took numerous calls to get through to the emergency number 919 and almost an hour for police to finally respond.
The gunman, who was not wearing a mask or any other disguise, ordered the mother back into the house, where he forced the family to lie face down on the floor.
As soon as he left, the mother locked herself and the children in the bedroom and called 919 and her husband, but could only reach the latter.
“My wife called 919 several times and couldn’t get through. I called 919 and couldn’t get anyone. About five to six people were calling on our behalf and had no luck. When we finally got through to 919 about 10 minutes later, the person on the other end said he didn’t know where Blair Estates was so he didn’t know if he could send a police car there. Which is just ridiculous,” said the father.
