BOB officially opened the doors to its brand new Carmichael Road branch this week. The 5,500 square-foot facility is located just west of MORE-94 FM and offers the City 2000 community all of the services its customers have come to enjoy at the 13 other locations and more – including a Creole-speaking staff member.
“The Carmichael Road area is the fastest growing population centre in the nation,” said Patricia James, Carmichael Road branch manager. “It has become a bastion of small businesses, restaurants and retail stores drawing large crowds of customers from around the neighborhood and is the perfect location for us given the vibrant neighborhood, the number of people who live or work a short distance from the branch and the mix of small and medium-sized businesses in the immediate area.”
Led by a team of female branch managers with James at the helm, the new branch features personal express banking kiosks, a range of services including debt consolidation, consumer loans, wire transfers and a variety of other services. The branch features a dramatic, spacious double-height ceiling space at the entrance lobby, overlooked by a mezzanine floor where other bank business units are housed. Personalized relationship management service spaces have been included in the branch design for more private interactions between bank representatives and customers.
Seven Hills resident Thomas Cooper has been a retiree for the past 20 years and he visited the branch during the inaugural week. “It’s most convenient. The nearest one (branch) to me was on Harrold Road or Village Road. Now I don’t have to go too far.”
Branch hours of operation are Monday through Thursday, from 9:30 a.m. to 3:00 p.m., Fridays from 9:30 a.m. to 4:30 p.m. and Saturdays from 9:30 a.m. to 1:00 p.m. A BOB Express ATM with instructions in Braille and Creole is on premises and available for use 24 hours a day. The branch phone number is 461-3500.
Diane Phillips & Associates
Top Brass: The all-female staff of the BOB Carmichael Road branch are excited to welcome the City 2000 community to its new location. The state-of-the-art financial facility officially opened on Monday, December 3. Patricia James, centre, is Branch Manager. Assistant Managers are Samantha Lamb-Turnquest, third from left, and Anastasia Rolle, 3rd from right. Photo by Derek Smith Jr. for DPA)