Menu Close

Bahamian Travel Agent Blamed for Ruining Family’s Vacation

A family decided to take a vacation together this summer, but some were hugely disappointed.

Thirty-nine persons were set to go on an eight-day Carnival Caribbean cruise to St. Thomas, Tortola, Antigua and Nassau and were all excited.

But, according to family members remaining, the cruise was not for all.

When the group flew to Ft. Lauderdale, where they were to board the ship for their vacation cruise, as the group began the checking-in process, it was discovered that only 29 of the 39 persons were booked in the system for the cruise. According to reports, that was the amount of people for which the cruiseline allegedly received payment.

The other 10 family members had to remain behind in Florida.

When they contacted their travel agent in Freeport about the situation, they were told that there was some mix up.

Morris Travel, owned and operated by Eunice Morris, was the agency used to book the trip with assistance from a friend of the family.

However, according to Morris, last week in an interview at The Freeport News, the problems came about in a mix-up of the large quantities of cash sent overseas from The Bahamas to book the cruise.

“All of the funds were sent to the brokering house, NLG, in Boston, and I think it was just taking time to process,” said Morris. “I sent $1,500 to the family members in distress in Florida with intentions of repaying the family their entire vacation and offering them a free vacation once they got back.”

However, the tragedy did not end there.

While in Nassau, which was the last stop on the trip, it is alleged that a number of the family members on-board the cruise line were taken into custody for credit card fraud.

Family members in Grand Bahama said, they tried to reach Morris to find out what was going on, but were told that Morris was working on it.

A family member said, Morris was on the phone with Carnival when she arrived at the Travel Agency and was trying to sort out the situation.

She said that Morris asked them to return the next day for the refund, but when she made attempts later that evening to reach Morris, she only got her voice mail stating that Morris cannot come to the phone due to illness.

So the family member sent a text to Morris, who then responded, albeit some time later, stating that they should come to see her at 10:00 a.m. on Saturday morning.

But on Saturday, Morris could not be found, the phone was not answering and the family was very upset.

With this, they said, they went to the police to ask for assistance and were advised to make a report of the situation, but that Morris could not be taken into custody unless or until there is a report made by the family members affected.

Posted in Headlines

Related Posts