Kerzner International is seeking compensation from the Bahamas Telecommunications Company (BTC) for losses suffered due to the massive system blackout on June 18.
Despite frustrating disruptions in service during the upgrade of the cellular network to 4G, it is of immense importance that these upgrades occur in The Bahamas.
Research In Motion Ltd. (RIM) customers are preparing for the worst: the loss of the BlackBerry service their employees depend on to communicate.
Raising suspicions that the incident was sabotage, surveillance footage related to the investigation into the massive meltdown at the Bahamas Telecommunications Company (BTC) has allegedly “gone missing”.
BTC insiders are saying that the complete failure of telecommunications in The Bahamas on Monday was possibly the result of sabotage.
The outage – triggered by a power cut to the Poinciana Drive center facility that houses the heart of BTC’s operations – was complete, disabling business and residential fixed lines, mobile phones and data service.
BTC CEO Geoff Houston says nearly 100% of the company’s 794 member staff is Bahamian, including several new appointments in key positions.
According to a report by the Inter-American Development Bank (IDB) the Bahamas is the lowest ranking country in mobile broadband penetration rates.
BTC is launching a new mobile feature, allowing pre-paid customers to top up minutes, transfer minutes to another number or view account balance and other information on their screens.