32 Responses to “The Three Stooges of Bahamian Business”

  1. Chandranique says:

    I totally understand where this person who wrote this article came from. I do agree that if we the people are paying you the owners or shareholders of these companies for a service that you provide, we should receive it and if the service is not acceptable to the people we should be compensated. Take for instance, I am here trying to utilize the BTC service, trying to connect to the data plan with that company, I am unable to do so for it is telling me that I am already connected to their service. So I have a question for BTC. If I am connected, why in the hell I can not access the internet from your server? I hope the matters with all these companies be rectified and the Bahamian people be compensated for and inconvenienced caused by all three companies (BEC, BTC, Cable Bahamas).
    Signed: A distraught bill payer.

  2. The Taylors says:

    It is about time! We, here on Exuma, have been suffering from power outages for years!

    Reimbursements? Ha! That is a joke. We have lost microwaves, televisions, printers, computers, refrigerators etc. Time after time… no reimbursements. And inconvenient? Everytime it is time to cook a meal… no electricity! But we have to pay the bill every month!

    The fuel adjustment charges are completely riduculous! The fuel adjustment charges are damn near the same as the electric usage charges.

    With the new change in the government… is there any relief in site? Please… I beg of you… we need relief from these crooks and their greed at BEC!

    Yes, I said we are from Exuma. Nobody wants to deal with us here on Exuma, from the tax department to hurricane relief. We are like the forgotten child of The Bahamas. We, here on Exuma, get no help… no respect for our problems, and certainly no relief in these issues.

    Are you listening Mr. Christie?

  3. realitycheck says:

    Cable TV: unlike the others, you aren’t forced to use it; try satellite if you are unhappy. We moan if they don’t have a legal agreement with HBO and now you moan because they have the only legal agreement they could get, as part of the Latin American region. All the movies I watch are in English and I have only seen commercials in Spanish, and quite frankly, who cares what the commercials are saying. By the way, in proper English we say “fewer channels”, not “less channels”. There are still well over 100 channels with crystal clear pictures, and I still remember the days when you could only pick up channels 4,6,7 and 10 from the US on your big antenna if the wind was blowing the right way, so I say THANK YOU, Cable Bahamas and keep up the good work.

    BTC: they told us the upgrades were going to take all summer, so why not wait and see how things are in a couple of months? In this age of instant gratification we all need to learn that progress is only made with hard work; no pain, no gain. As for Monday’s total shut down, well, don’t you see the “total coincidence” that this happens on the same day that the London CEO of Cable and Wireless is in The Bahamas meeting with Perry Christie, and I guess you forgot that the same thing happened just days before the privatisation deal was signed…open your eyes! ToldYaSo, maybe you are proud of that kind of behaviour, but I’m not, and guess what? I’m Bahamian too.

    BEC: Yep, I have to agree, they are awful. But again, to ToldYaSo, in The Cayman Islands they have plenty of foreigners working in the power company and power cuts are so rare that they make national headlines. As Bahamians we need to improve our education, improve our work ethic and reduce our protectionist xenophobia. Then we really will see improvements in our utility providers.

    • Blogger says:

      Thanks for your comments. Yes, I could use satellite but I had a contract with Cable Bahamas to provide me the service I pay for. Why should I, after several years, have to switch? What is wrong with expecting them to live up to the contract they agreed to?

      Also, lots of misinformation and Cable propaganda going around here. The reason the big companies would not negotiate with Cable Bahamas is because they DID steal the signals for years, just like they “stole” BTC’s Internet connection for a while. Had they respected intellectual property rights from the beginning, the US companies may have acted differently. We’ll never know will we.

    • Isaacs says:

      Bahamians first is a great policy, I’m all for it, but NOT if Bahamians can not do the job as well as a foreign employee. I agree that we need to get rid of our national xenophobia and hire the person who is best for the job, that is the ONLY way the country and these companies will improve. If Bahamians don’t like it, then get better. Oh and I’m Bahamian too… 100%

    • Shogun says:

      I manage several large web servers and I am able to upgrade the system without knocking my customers’ websites offline. I live in the US and the phone companies there can make major upgrades, quickly and efficently, with little inconvenience to their customers. Why do Bahamians deserve less?

      If Monday’s massive meltdown was due to sabotage, then maybe BTC needs to review their security policies. If a few bad apples can disrupt the phone service of the entire nation, I’d say you have some serious vulnerabilities. Thank God, The Bahamas doesn’t have the threat of terrorism that we have here in the US. You’d be wiped out in a NY minute.

      • Grand Bahama says:

        The recent outages in Grand Bahama, due to copper thieves, are a good example. It is not like copper tiefin’ is new. Security at copper-laden installations should have been beefed up years ago and the recent problem would not have occurred. We are indeed lucky that terrorists are not targeting us. We are an easy target.

  4. star says:

    This may seem trivial but too bad. The TV channel Boomerang is supposed to show old cartoons like the Flintstones, Smurfs etc. But we get the Spanish version, which is like Hispanic Nickelodeon. FAIL no one wants to watch that. I want real Boomerang like they have on satellite.

    BEC is a Mafia operation. As a percentage of the average salary it is technically impossible for the average person to pay their bill in fuel every month. Yet BEC comes and strong arms ppl at the detriment of paying for anything else. Where are the efforts to make the bills reasonable?

    • hopeful says:

      Several years ago the accounts department of BEC had a scandal where funds had supposedly been misappropriated. To date the public have no clue where the enormous amounts of money went, and no employees have been held accountable. This plus fuel costs along with favoured parties (politically) being allowed to run up massive bills while the average consumer’s current is cut off readily for non payment adds to the financial burden put on everyone today. The new government must make an effort to privatise BEC ASAP before we end up back in the “Dark Ages”!!

  5. Andy says:

    yeah, i’m guessing that you didn’t read or listen to their press releases when the “switch” happened w/ Cable. first of all, that’s not their logo anymore. second of all, my God man….how hard is it to do research? they explained that some of their service providers refuse to deal with us directly & will only offer us service through their Caribbean/Latin American affiliates. everybody bitched about them “STEALING” signal….which was never the case. instead they paid millions to URCA for the providers to claim in penalty fees. then the providers just said NO MORE. take our Caribbean/Latin American feed or take nothing at all. so which would you rather have? significantly less channels or programming in English w/ some Spanish commercials? change the damn channel if it’s that serious.

    and you’re making it seem like every channel you go to is in Spanish. please, be truthful & admit that it’s at most 10 channels out of 400+ that have ANY type of Spanish on it.

    GTFOH w/ this BS.

    • Blogger says:

      It is the premium channels that are in Spanish, you know the ones I pay extra for. I don’t really care if their logo changed, petty details. Nobody missed the concept here, not even you. I have done research and know the inner-workings of Cable. You are wrong to say they did not “steal” the signals. For years, they did. Only after URCA was created, did they start putting money into the penalty box. That money has never been accepted by the big boys. Had they not stolen the signals in the first place, the big boys in the U.S. may have been more willing to negotiate. Cable’s other explanatins are weak and irrelevant. Again, I do not care what their problems are. They are ripping me off and I do not appreciate that. If I walk into a restaurant and order fish and they serve me chicken, that is unacceptable. You are either ignorant of the history or you work for Cable Bahamas and are just towing the line. But thanks for your comments anyway.

    • hopeful says:

      I have no pity for Cable Bahamas. My son worked in their IT section for a few years and worked tiresome shifts. He even used the family car to go on the road doing checks and repairs for customers using their internet service. He made himself available for shifts through the night and was unexpectedly laid off, after training young persons who were students just out of COB. A couple of his colleagues were shocked and told me they had expected him to be promoted. On numerous occasions we would find ourselves waiting as much as a half hour after he completed a shift “troubleshooting IT issues” via the phone, yet he was “written up” for being a few minutes late for a shift. A lady who had resigned as a supervisor told me she could no longer deal with having to “write up” staff even after they had been late due to situations beyond their control, like a traffic accident. After training the new recruits and being laid off I recall him saying “I should have seen it coming.” The problem is that by the time they give you a “warning” by letter (often) you cannot recall the “infraction” and have been given insufficient time to defend yourself. My honest opinion is that in order to cut costs Cable Bahamas find ways to “lay off” the folk who have reached their full potential, but must be offered the appropriate increases in salary. If they ever decide to increase the cost of their services consumers should ask themselves if it’s truly necessary and how does it affect the Bahamians they employ or just their investors and corporate employees? Shortly afterwards my son was hired by an international company as an IT associate which has increased his ability further. They obviously saw his potential.

  6. Isaacs says:

    LOL – Some might debate that cable tv is indeed necessary.

    But seriously, Water and Sewerage could be added to this list. My water pressure goes to nothing at some of the most inconvenient times.

    • hopeful says:

      The answer is always privatisation. It then gives rise to the possibility of competition, which is always good for the consumer. It also leaves no need to concern ourselves with the politics of the old “cookie jar” debate, which both parties have thrown about liberally, especially during elections. We must pray the PLP have the wisdom and courage to do this with our struggling government corporations, or we are destined to remain third world.

  7. millerlowe says:

    What a humorous spin to a corporate nightmare experience.

  8. John Rice says:

    Monday, all three of my means of communicating (cell phone, phone land line, and the cable Internet were all DOWN. I run my business from home and I was completely isolated from my customers. I was not very interested in a list of excuses for WHY theses services were unavailable. My only concern was WHEN will they be available, and what is being done to INSURE that it does not keep happening.

    • Abaco Inn says:

      We cannot agree more. I cannot quantify the amount of business we have lost due to the BEC outages and BTC cutting off our telephone lines. We do not have cable because they can’t get it to us. This has now been going on for years, and the amount of money that has been spent is astronomical. How much longer must the business suffer. Don’t they realize that tourism is the only source of income for the Bahamians.

      • Blogger says:

        WTF!? I thought Cable Bahamas was granted a monopoly on the condition that they service ALL of The Bahamas. What happenend to that concept?

      • Andy says:

        @BLogger – again. why not do a little research? the gov’t told them to service ~95% of the Bahamian POPULATION. problem is……the majority of the population resides on a handful of islands. they exceeded their requirement a few years back. blame the gov’t for “carefully wording” it that way.

      • Blogger says:

        What are you, the PR guy for Cable Bahamas? lol

        Figures lie and liars figure. They FINALLY bucked up and fullfilled their contract only two years ago (years late) and they did so only by manipulating the way the 95% is figured. They make money hand over fist, they should ensure that EVERYONE in The Bahamas receives Cable (this 2012 – Cable *is* TV) or we should not allow them to have a monopoly.

      • hopeful says:

        I love that quote about liars and figures Blogger? Right on the money… if you’ll pardon the pun! Hmmmm….in a “perfect world” there would be legislation to permit the use of lie detectors on corporate executives and politicians. 🙂

  9. Tru Tru says:

    Um, they don’t look Bahamian.

    • ToldYaSo says:

      Das the problem, we gat too many foreigners working for those companies.

      • Jack says:

        Um, no, we need more foreigners actually. Bahamians are truly useless on the whole and seem to care more about defending themselves and charging high prices than actually doing a hard days work. Get real, many of the great countries of the world are staffed and run by people from all a variety of nations. The diversity helps them improve and get fresh ideas and energy.

      • Bee says:

        ToldYaSo, Jack has got it right. There are none of these service problems in the US/Canada/UK – they hire a diversity of workers who have the best skills.

        Do you think T-Mobile would be down for a day doing upgrades? More competition improves service to the consumer. Most Bahamians don’t get that.

      • hopeful says:

        In response to “You don’t know” 🙂 Jack, I can only say you are either foreign or unpatriotic. I suspect there are many hard working Bahamians capable of fulfilling their work obligations but are either taken advantage of or rejected for foreigners who may be connected to management. I hope the Christie administration will be fair but tough regarding the issuing of work permits.

      • hopeful says:

        Don’t forget the fact we have also been experiencing a “brain drain”. Many qualified young Bahamians who have earned their degrees overseas are opting to find work ANYWHERE but at home. Make the country one of equal opportunity (less about one’s politics) a fair days pay for a decent wage, reduce the crime significantly, and maybe they’ll opt to return.

  10. Cloudy days says:

    I wonder what would happen if I told BTC I could not pay my bill this month due to “technical difficulties”.

  11. Esther W says:

    I have have lost two air-conditioning units at my business due to power jumping off then on again quickly. BEC refuses to reimburse me when it was truly their fault, even though I submitted proper documentation. It is unfair.

    • K. Thompson says:

      It’s maddening!. I have lost an air conditioner also and two printers and each time I went through BEC’s documentation process only to be declined reimbursement. Has BEC ever reimbursed anyone for damage?! They should.

    • hopeful says:

      Esther W why not ask the “political cronies” who have been given breaks over the years to pony up the money, or (better still) the unknown entities who were apparently embezzling using taxpayer funds! 😉

  12. Sammy says:

    Cable tv is hardly a necessary service, but I get your drift. lol